In Your Community

Filtration Projects

Please click here for a list of completed filter projects, projects that have received NCUC approval and are set to begin or are in process, and projects that are currently awaiting NCUC approval – updated quarterly (latest update Feb. 2, 2021).

System Flushing Activities

Please click here for a complete schedule of water main flushing activities in the Bayleaf Master Water System in North Raleigh that began on Jan. 11, 2021. Flushing activities were completed on April 9, 2021. Please check back in early 2022 for future updates on flushing activities. 

Please click here for a map and update on scheduled water main flushing activities planned for The Cape Master Water System in Wilmington, N.C. Flushing in this area will begin on March 22, 2021 and take place over three weeks. 

Water Conservation Rates Pilot Program

As part of Aqua’s most recently completed rate case, the North Carolina Utilities Commission (NCUC) initiated an investigation of rate design requesting “rate design proposals that may better achieve revenue sufficiency and stability while also sending appropriate efficiency and conservation signals to consumers.” Aqua North Carolina, based on NCUC approval, is piloting tiered conservation rates with four systems throughout our service territory. Customers in each affected water system will receive direct correspondence about the conservation rate pilot program underway and that information will be posted here as it is communicated.

Arbor Run Water Conservation Rates Letter

Bayleaf Water Conservation Rates Letter

Merion Water Conservation Rates Letter

Pebble Bay Water Conservation Rates Letter